Every channel. One inbox. One memory.
Five channels in one shared view — so nobody repeats themselves.
Built for the customer and the team behind it
- Asked about return policy — ChatMonday, 10:14 AM
- Called to start the return — VoiceMonday, 4:32 PM
- Confirmed pickup time — WhatsAppTuesday, 9:02 AM
Never starts a conversation from zero
When a customer switches channels mid-issue, Auxy already knows what was said on the last one — no “can you re-explain your problem” no matter where they show up next.
- Full history carried across every channel
- Customers never repeat themselves
Your team and Auxy work the same inbox
Auxy resolves what it can and hands your team drafted replies, full context, and suggested next steps for the rest — everyone works from the same queue, not a separate tool.
- Drafted replies with full thread context
- One-click approve, or edit before sending
See what’s actually happening, across every channel
Volume, resolution rate, sentiment, and escalation reasons — rolled up across all five channels in one dashboard, not five disconnected exports.
- One dashboard for every channel
- Sentiment and escalation reasons, tracked live
Built so no channel is its own silo
Five channels, one queue
Voice, chat, email, WhatsApp, and social, triaged and answered from a single view.
Human and AI, side by side
Auxy handles volume, your team handles judgment calls, both from the same shared inbox.
Nothing falls through
Every open conversation, on every channel, tracked to resolution, no thread quietly goes stale.
Let’s build AI agents, together
Talk with us to see the top three use cases for AI agents at your business, and how quickly you could go live.
Book a Demo