Every patient gets through, even when the front desk can’t pick up
Auxy answers scheduling, prescription, and billing questions across voice and chat — so patients get through and your front desk isn’t buried.
Front desks are drowning in scheduling calls they can’t get to.
Phone lines jam during peak hours
Patients calling to reschedule or ask about results hit a busy line, then give up or walk in frustrated.
Rescheduling eats front-desk time all day
Every reschedule is a multi-step call — checking availability, confirming, updating the record — done by hand, over and over.
Prescription refill requests pile up
Refill and referral questions queue for hours, and patients call back repeatedly asking for status.
After-hours calls go straight to voicemail
A patient with an urgent scheduling need at 8pm gets a voicemail box, not an answer.
Appointments booked and rescheduled without a call transfer
Auxy checks live provider availability and books, reschedules, or cancels appointments directly over the phone or chat.
- Live availability across every provider
- Confirmations and reminders sent automatically
Billing and prescription questions answered on the first call
Auxy checks account balances, refill status, and referral requirements, and escalates anything clinical to staff immediately.
- Refill and referral status checked instantly
- Clinical questions routed straight to staff
Never a voicemail, even at 2am
Auxy answers every call around the clock, and flags anything urgent for on-call staff with full context attached.
- Always answers, no voicemail loop
- Urgent calls flagged and routed instantly
Answer every patient call, even at your busiest hour
See how Auxy handles scheduling, billing, and after-hours calls for healthcare practices.