Every booking question answered before the guest looks elsewhere
Auxy handles booking changes, availability questions, and guest requests across voice, chat, and WhatsApp — any time zone, any hour.
Guests book and travel around the clock — support teams don’t.
Guests book across every time zone, support doesn’t staff for it
A booking question at 3am local time waits hours for a reply, by which point the guest has often booked elsewhere.
Date changes and cancellations mean long back-and-forth
Checking availability, confirming a new date, and issuing a refund policy answer takes several messages minimum.
Property and amenity questions repeat endlessly
Check-in time, parking, pet policy — the same handful of questions arrive dozens of times a day per property.
In-stay requests get lost in the inbox
A guest asking for a late checkout or extra towels waits on a reply that should take seconds to confirm.
Date changes and cancellations resolved in the conversation
Auxy checks live availability and processes date changes, cancellations, and refunds per your policy, instantly.
- Live availability checked in real time
- Refunds processed per policy, no escalation needed
Property questions answered before guests even ask staff
Check-in time, parking, amenities, pet policy — Auxy answers instantly across voice, chat, and WhatsApp.
- Consistent answers across every channel
- Frees staff from repeating the same FAQs all day
Guest requests confirmed in seconds, not a call to the desk
Late checkout, extra amenities, room service — Auxy confirms what it can and routes the rest to staff instantly.
- Instant confirmation on routine requests
- Routes anything that needs staff immediately
Answer every guest, in every time zone, instantly
See how Auxy handles bookings, guest FAQs, and in-stay requests for travel and hospitality teams.