Covers every platform
X, Instagram, and Facebook monitored continuously, nothing sits unanswered overnight.
Social Channel
Every comment and DM, answered on brand.
Replies on X, Instagram, and Facebook — with anything sensitive flagged for a human.
Monitoring 3 platforms in your brand voice
Instagram comment
"do you ship internationally?"
X reply
"love this, ordering now"
Facebook comment
"this is the second broken item, refund NOW"
Sentiment-Aware Triage
Knows the difference between a question and a crisis
Product questions and simple praise get an instant, on-brand reply. Anything angry, viral, or reputation-sensitive gets flagged for a human before Auxy says a word publicly.
- Auto-replies to routine comments and DMs
- Escalates anything reputation-risky before replying
Reply Routing
Public vs. private, per topic
Pricing questionsPublic reply
Order issuesMove to DM
ComplaintsHuman review
Public vs. Private, By Design
Keeps sensitive details out of the comments
Order numbers and account details don't belong in a public thread. Auxy replies publicly to build trust, then moves anything personal into DMs automatically.
- Routes by topic, public reply or private DM
- Never exposes order or account details publicly
X, IG, FB
Auxy Social
Your Team
One Setup, Every Platform
Connect once, cover every account
Link your X, Instagram, and Facebook accounts and Auxy monitors mentions, comments, and DMs across all of them from a single brand voice configuration.
- Covers X, Instagram, and Facebook from one setup
- Escalations land directly with your social team
Why Social
Built to protect the brand while it replies
Reads the room first
Sentiment detection decides whether to reply instantly, soften the tone, or escalate to a human.
Resolves in public, safely
Answers build trust in front of every future customer reading the thread, not just the one who asked.
Get Started
Let’s build AI agents, together
Talk with us to see the top three use cases for AI agents at your business, and how quickly you could go live.
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