Illustrative Example

Every call answered. Every patient seen.

Here's what a typical rollout looks like: a multi-clinic healthcare provider deploys Auxy's voice agent to handle appointment bookings and rescheduling — live in under a week, with the support team free to focus on patients who need a person.

IndustryHealthcare
TeamPatient Support
ChannelVoice
Use CaseAppointment Scheduling
1 week
From kickoff to first live agent
70%
Appointment calls resolved without a human
24/7
Phone coverage, no hold queue
0
New support hires needed to scale
Incoming Calls
Line 1Waiting 6 min
On Hold
Line 29:42 PM
Voicemail
Playbook
Step 1: Retrieve Booking
Validate booking_id and locate Patient Appointment
Step 2: Present Options
Retrieve available_slots from Scheduling System

Setup takes days, not months. Within a week, a voice agent like this is already handling appointment bookings on its own — freeing the support team to focus on patients who actually need to talk to a person.

A typical first-week outcome
Your agent is live
92%

Auto-resolved

142

Conversations today

+38% vs. last week
4.9

Avg. CSAT score

20+ real-time actionable insights

Measure metrics that matter to your business

Enhance customer satisfaction with real-time, actionable metrics. Make data-driven decisions using KPIs like deflection rate, goal completion rate (GCR), customer satisfaction (CSAT), first response time (FRT), and more all in one live dashboard.

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